Costs

Daily budget Basic €40, occasional treat €65 Drink Salmiakki (liquorice-flavoured vodka) €4–6 a shot Food Reindeer stew with potatoes €9 Hostel/budget hotel €20/€45 Travel Helsinki–Tampere by bus €25; Helsinki–Rovaniemi by train €84

Crime and personal safety

You hopefully won’t have much cause to come into contact with the Finnish police, though if you do they are likely to speak English.

Emergencies

112 for all emergency services.

Health

If you’re insured you’ll save time by seeing a doctor at a private health centre (lääkäriasema) rather than waiting at a national health centre (terveyskeskus), though you’re going to pay for the privilege. Medicines must be paid for at a pharmacy (apteekki), generally open daily 9am to 6pm; outside these times, a phone number for emergency help is displayed on every pharmacy’s front door.

Information

Most towns have a tourist office, some of which will book accommodation for you, though in winter, their hours are much reduced and some don’t open at all. You can pick up the decent map of Finland free from tourist offices.
www.visitfinland.com The Finnish tourist board site. 
www.finland.fi A government information site on Finnish culture and society.
www.sauna.fi Everything you ever wanted to know about saunas but were afraid to ask, from the Finnish Sauna Society.
www.festivals.fi A comprehensive listing of festivals throughout Finland

Internet

Free internet access is readily available, either at the tourist office or local library (booking sometimes required), and major towns and cities have free, comprehensive wi-fi.

Mail

Post offices are generally open 9am to 6pm Monday to Friday, with later hours in Helsinki.

Money and banks

Finland’s currency is the euro (€). Banks are generally open Monday to Friday 9am to 4pm. Some banks have exchange desks at transport terminals, and ATMs are widely available. You can also change money at hotels, but the rates are generally poor. Credit cards are widely accepted right across the country.

Opening hours and holidays

Most shops generally open Monday to Friday 9am to 6pm, Saturday 9am to 4pm. Along with banks, they close on public holidays, when most public transport and museums run to a Sunday schedule. These are: January 1, January 6 (Epiphany), Good Friday and Easter Monday, May 1, Ascension (mid-May), Whitsun (late May), Midsummer (late June), All Saints’ Day (early Nov), December 6 and 24 to 26.

Phones

Public phones have been swiftly phased out in favour of mobile service; if you plan to make a lot of calls in Finland, invest in a Finnish SIM card for use in your phone. €20 will get you a Finnish number with about sixty minutes of domestic calling time or several hundred domestic text messages. Directory enquiries are 118 (domestic) and  020208 (international).

Essentials

Everything you need to know before you set off.

Travel offers; book through Rough Guides

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