Tailor-made trips reviews

Tailor-made Travel
Accommodation
A COUPLE
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Tailor-made trips by Rough Guides local experts

Our tailor-made trips are all planned by local experts – who work for tour operators on the ground – so that all the pesky planning details are taken care of for you. Their know-how, and 24/7 support, makes travel truly stress-free. But don’t just take our word for it: these reviews are all written by real travellers who have booked a tailor-made trip with Rough Guides. Every traveller is asked to leave a review after their trip, but you can leave one before you go, too.

total reviews: 335

satisfaction: 4.90

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Epic trip to Peru
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7/17/2022
The planning of the trip with the guidance of Maria José from Rough Guides was already very professional, fast and reliable - she really shaped the best possible itinerary with all our requests and wishes for the trip. Once started the trip went from good at lake Titicaca, to great in Cusco to epic at the peruanian Rainforest. I can only highly recommend to plan and execute your travels with rough guides - they know what they do and the service onsite was just fabulous!!! Many thanks to everybody involved!!!
Wildlife watching in Costa Rica!
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6/26/2022
I have always enjoyed Rough Guides (books) and this year I decided to try the customized travel itineraries. Our agent in Costa Rica was Roberto and he was excellent! We told him what we were looking for (bird watching and nature, with a couple of extra activities) and he put together a wonderful itinerary for us, visiting some of the beautiful natural parks. We had a lot of back-and-forth messages and he would always try to find a way for us to have the bext experience. We did a lot of things in two weeks and there wasn't a single one we didn't enjoy. We contacted Roberto a few times with questions and he was really helpful every time. It was a truly memorable vacation, with nothing to worry about and everything going smoothly. Even when we got evacuated from Tortuguero, Roberto reworked the plans with no hassle for us. Perfect!!!
Proposal Holliday Wales
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8/14/2022
I had a really great time through Rough Guides. They helped me plan a two week trip to Wales. I provided places I wanted to stay/see, and they reserved the rental car and all lodging. Yana and Marcela were so helpful!
Holidays in Greece: Athens, Meteora and Santorini
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8/5/2022
They were excellent to work with and custom designed all of our activities based on what we like to do as a family. The guides and transfers were excellent. We never waited or wondered what was happening. Very easy and relaxing!!
Costa Rica: rainforest and beach, adventure and leisure!
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8/8/2022
We spent a fantastic time with the family getting to know an amazing country!!! I want to say a special thanks to Roberto that was supporting us every day and hour, answering our questions and solving immediately any topic that came up :-). Definity Insight Guides is the right agency for my family, it matches our needs and wishes, so I'm sure we will continue in touch and is a reference that I often share with family and friends
Ireland and Scotland road trip
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7/14/2022
I just wanted to write a quick note to thank you for putting together a fantastic trip for us. With just a couple minor hiccups, everything went very smoothly and we had a great time. The days were full and we never were challenged trying to figure out what to see and do. The accommodations were very comfortable and the transfers were overall very smooth. I do have a couple suggestions that could help customers in the future that I'll share via message. Thanks again for a wonderful trip and we have no problems giving high marks for the job done by Insight Guides and you.
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