Tailor-made trips reviews

Tailor-made Travel
Accommodation
A COUPLE
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Tailor-made trips by Rough Guides local experts

Our tailor-made trips are all planned by local experts – who work for tour operators on the ground – so that all the pesky planning details are taken care of for you. Their know-how, and 24/7 support, makes travel truly stress-free. But don’t just take our word for it: these reviews are all written by real travellers who have booked a tailor-made trip with Rough Guides. Every traveller is asked to leave a review after their trip, but you can leave one before you go, too.

total reviews: 367

satisfaction: 4.90

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Best of South Italy: Rome, Naples, Sorrento and the Amalfi Coast
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5/3/2023
Wonderful Time in Italy We were covered from the moment we landed in Rome. The drivers were great, the connections were flawless, and it was well-planned and thought out. The only hiccup was a problem with the trains in Naples, but it was not Rough Guides' fault. They were available on the emergency line to help as best they could on a Saturday. The trains had an electrical problem and no trains were running from Naples to Rome for 8 hours. The agent was able to contact our drivers, hotels, and guides to advise them of the situation. We asked for extra excursions on days of rest and they responded with great ideas. I would use them again 100 times out of 100. Very professional and helpful. Their planning made out trip a trip of a lifetime.
Taste of Italy for Koss Family 2nd update
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4/27/2023
Fantastic 12 day trip in Italy Fantastic 12 day trip in Italy! We are over the top thrilled with Rough Guides and Martina who organized our trip. They put together an incredible itinerary that was very reasonably priced. Hotels were very well located and comfortable to very nice, all the trains were arranged and well planned. Drivers met us at each train stop to and from the hotels- so very easy with logistics and luggage. I had no stress! We had several private guides to do food tours in many of the cities we visited that were wonderful. And we even had a private boat and personal captain for a day along the Amalfi coast. It was truly an incredible trip- seamless and stress free. There is literally not one complaint I can think of! We will use Rough Guides for sure for our next adventure!
The highlights of Costa Rica!
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4/16/2023
Wonderful Holiday Roberto was great sorting out our 12 days in Costa Rica. All the places and hotels were great and the local guides were all great as were our transfer drivers. All knowledgable and wanted us to see everything possible. The only thing which I would say is the itinerary day notes and the information when you went into the planned day info didn't all match up with what the local tour company did with you. It is confusing but with hindsight I would double check with rough Guides exactly what is included in the day. One of ours said hanging bridges actually included but when we got there they weren't. I know Roberto had we contacted him would have sorted it but with only 2 days in a place and other tours/transfers already booked by rough guides there was no time to fit it in the local company informed us. It was disappointing but we still had a fantastic holiday and would definitely use rough guides again.
6 days trip to Laos
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4/4/2023
Excellent short trip to Laos Our trip to Laos was very well organised. Rough Guides were very responsive to our queries. They quickly understood what we wanted; busy with a cultural and historical focus in our case. Guide, driver and hotels were all excellent. I would definitely use Rough Guides again/
Imperial cities of Morocco
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4/4/2023
Our trip to Morocco orchestrated by Insight was an experience to share and remember for a long time to come. Our driver,Ali, was phenomenal as were the guides in every location. The riads, kasbad, and dessert tents all were fantastic with the exception of the last one. However the staff at each location were attentive to our every need. This is the first of future trips.
Ray's Morocco trip
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4/1/2023
Overall the trip to Morocco organized by Rough Guides was great. From the drivers to the places we stayed to the sites we visited, it was all pretty smooth. The only thing that would have been nice to know in advance was someone mentioning it was Ramadan. Not a huge deal as we are a pretty flexible lot, but you would think the company would have mentioned that prior to the trip. It did affect/change our itinerary slightly but again, overall a positive experience
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