Tailor-made trips reviews

Tailor-made Travel
Accommodation
A COUPLE
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Tailor-made trips by Rough Guides local experts

Our tailor-made trips are all planned by local experts – who work for tour operators on the ground – so that all the pesky planning details are taken care of for you. Their know-how, and 24/7 support, makes travel truly stress-free. But don’t just take our word for it: these reviews are all written by real travellers who have booked a tailor-made trip with Rough Guides. Every traveller is asked to leave a review after their trip, but you can leave one before you go, too.

total reviews: 343

satisfaction: 4.90

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Unexpected Rome experience
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11/8/2022
Everything was great with the pickup and flight home. We were sad to leave Rome, but the experience was great. I would like to give you some feedback on the tour directly. Overall, the Unexpected Rome experience was fantastic. I have already commented on our first two days. The cooking experience was probably our most exciting day. I would encourage anyone wanting to get a taste of Rome to do so with this tour. We made several pastas in a beautiful villa in a Medieval town, and then of course we ate what we made, it was truly great. The next day, we went to Ostia. What a great experience! We knew nothing about these ruins, and the tour guide was again great. On our last day, probably our second favorite, we had just a wonderful time visiting outside of Rome and tasting local foods. Also went to a great winery (we brought some of the wines home). Overall, Marcia and I would rate the experience a 10 out of 10. It was truly fabulous. We love your country, the people, the food, the history. Thank you for bringing it so much to life for us.
8 Day Tour Bali and Komodo for Emily Hansroth
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1/1/1970
Our Indonesia trip was amazing thanks to our trip planner, Liz, and the rest of the team! We had a wonderful itinerary packed with all the adventures we could fit, wonderful guides and activities and perfect hotels. The trip was even more memorable than we could have imagined. We had one incident where a bag was inadvertently left at the last hotel by the staff (no fault of the travel agency) and the travel agent went out of their way to ensure it was sent immediately by a rushed courier to the airport in time for our flight and at no cost to us. I would definitely use Insight Guides for a future trip for the piece of mind and local expertise.
Birthday trip
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10/11/2022
Our experience was amazing. Very well organized. During our stay there was a problem with a Riad , Insight guides solved the problem in a very professional way. My birthday dinner at Inara Camp was magic, unforgetable . Ali our driver was exceptional. Funny, very polite, punctual, attentive, always available to help us and give us information about the places. The car was always clean
Iceland Trip
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9/11/2022
This is the first time we used Insight Guides and are so happy that we did! The trip went off without a hitch. We got to do almost everything on our personal itinerary. the WiFi in the car was great using the maps and Google maps along the way. Accommodations were perfect - everything was just as planned. We will certainly try to use Insight Guides for our next adventure!
The best of Portugal: From Lisbon to Porto
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10/8/2022
We just wanted to give you some feedback on our itinerary. We were happy with all the hotels but especially enjoyed Melia Aeroporto. It was beautiful and the staff was professional. We had dinner there and enjoyed it. The breakfast was bountiful and delicious. We enjoyed all our stops and really enjoyed the Fado show. Boca do Inferno was a beautiful stop. Sintra was hard to access so we did skip it but stopped in Cas Cais briefly and thought it was lovely. The sailboat cruise was ok but it was drizzling and they didn't tell you what you were looking at unless you asked for that information. Porto was amazing and the wine cellar tour was wonderful. We enjoyed our meal at Escondidinho. Guimaraes was great and we enjoyed lunch there in the courtyard. Douro Valley was beautiful and the river cruise was well worth it. We had dinner at The Vintage House which was classy. The surrounding area was desolate at night. Next time we book with Rough Guides we would definately stay away from a standard transmission rental car. We appreciated your guidance and to know that you were accessible most times when we had questions. We had a great trip and thank you for all your knowledge. Will definitely recommend Rough Guides for future travel.
Sumatra & Bali
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9/23/2022
It was a great adventure and we had a lot of fun. The itinerary and locations chosen were great, and we particularly loved the Ecolodge in Bukit Lawang and the Tandjung Sari in Bali. The hike in the jungle was a bit tough for us, and steeper than we expected. But we're both really glad we did it, even though we did shorten it to 1 night.
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