Tailor-made trips reviews

Tailor-made trips by Rough Guides local experts

Our tailor-made trips are all planned by local experts – who work for tour operators on the ground – so that all the pesky planning details are taken care of for you. Their know-how, and 24/7 support, makes travel truly stress-free. But don’t just take our word for it: these reviews are all written by real travellers who have booked a tailor-made trip with Rough Guides. Every traveller is asked to leave a review after their trip, but you can leave one before you go, too.

Total reviews: 408

Satisfaction: 4.89

Kerry Moore

02/02/2024

“Rough Guides hooked me up with a local tour operator to help plan a trip to Colombia. The experience was excellent! I got exactly what I wanted, recommendations, tours, transportation arrangements etc. The local operator was very good at back and forth exchanges, asked great questions to help with recommendations that suited our travel plans and style. The local tour arranger, Nick, also checked on us multiple times via Whatsapp during the trip to ensure things were going as planned. He also had great tips for foods to try, and insider information. Couldn't have been more pleased and plan to use Rough Guides for any travel outside the USA”

Philip, USA

01/19/2024

“Tamar from Rough Guides was more than helpful through the whole process from planning to execution. Tamar kept in touch with us constantly and even when another company, a cruise line, we were working with let us down while in Ecuador, Tamar and his local guide took up the slack and helped us amazingly. In addition to Tamar, the local guide, Sebastian Carrera, was amazing. In short, he was great!! Please see our review of him on Trip Advisor. Overall, an amazing trip that happened thanks to Rough Guides. ”

Jane, UK

01/12/2024

“We booked a trip to Costa Rica with Rough Guide - what a fantastic holiday, they got it just right, beautiful hotels, great trips, excellent, and friendly and knowledgeable drivers.There was a lovely pace to the holiday with plenty to do but also time to chill and reflect. Highly recommended”

Martha, US

10/08/2023

“They were able to provide exactly what we were interested in experiencing in types of activities and places. They customized our activities and all the guides were fun, informative and organized which left us free to just enjoy. Communication was excellent throughout”

Walter, Australia

10/02/2023

“Thank you for using Travelio in Tokyo to plan and organise our trip to Japan. We were extremely impressed with their professionalism and the detail they provided us to make our trip flawless and uncomplicated. They stayed connected with us throughout our trip via WhatsApp and met us In Shinjuku station when we had a short changeover between trains so that we would not miss the connection. They greeted us on our arrival and farewelled us on our departure. I thoroughly commend especially Yasuko and Toshi for their excellent service. We also felt that the cost of the trip was very reasonable and the quality of accommodation exceptional. Thank you for referring us to them.”

Carmen, US

09/21/2023

“It has been a week since we returned from our trip to Montenegro and Croatia. I have been slow in writing to you as I am still trying to recover and process all that we did. In a word, it was FABULOUS. Thank you, Zorica and the Rough Guides team for helping us plan our itinerary. Montenegro is indeed a beautiful and diverse country and I can see why it is now appearing on so many travelers' radar. Our group of four had never used an agency in any of our previous trips and were uncertain what to expect. We knew we needed and wanted a car and driver but didn't realize how much more we were getting. The more, of course, turned out to be MARKO!!!! We all absolutely loved him. He made the trip and enriched it so much. It would not have been the same without him. He was professional, knowledgeable about all things Montenegrin, attentive to details, perceptive of our needs and wants, patient with and understanding of our desire to make our own decisions and direct the itinerary. "You are the boss," was one of his oft used quotes. However, he freely and humbly gave his input from experience and we grew to appreciate and respect his advice. We were blown away, not only by his knowledge and recall of Montenegrin history, but also his command of the English language. He didn't miss an innuendo and conversed with us as if it was his native tongue. He had a wonderful sense of humor and such an easy way about him that endeared him to all of us. He was always punctual and kept the van clean and comfortable. He was an excellent driver and we felt safe as he navigated the many high and curvy roads we traversed. He made the trip carefree for us so we could concentrate on enjoying the scenery and activities. I could go on and on. I have no negative comments nor suggestions for improvement. As I said, we have never used an agency like this before. We might try it again but Marko set the bar so high, I am not sure anyone else could meet our expectations. We are lucky and grateful that he was assigned to our trip.”

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