Tailor-made trips reviews

“I waited a few days after returning from a 14 day tour organized for me by Mohamed at Tilila Travel. I am lost for words that can express my gratitude. I want to share my experience with everyone in search of an honest, knowledgeable, professional, fair, flexible, responsible, detailed & trustworthy travel agent in Morocco. Instead of joining a group tour, I asked Mohammed to quote me a price for just one person, adding some stops, changing cities each day and upgrading my accommodations to 4-stars ratings; 3 star hotels are the norm on most group tour packages. I wanted 4 stars as this was my first visit to Morocco. Mohamed suggested a mix of Riads, Dars, resorts, Kasbahs, B&B’s & a even a Deluxe Tent in the Sahara. All were very good to excellent and perfectly deserving of a 4 star classification, except for the last night hotel which classified itself as 5 stars (Palais dei Princesses in Marrakesh). Maybe at one time it deserved 5 stars; but, no longer. In terms of room size, cleanliness of common areas, front desk staff behavior, restaurant, services & even the furniture, it is at MOST 3 stars; avoid it. There was a snag at the Casablanca hotel (average) caused by a hotel bookkeeping error & a rude check-in agent. As this was my first visit to Morocco I wanted to see as many cities as possible so that when I returned to Morocco I could visit my favorite cities. I knew my request presented a challenge as I would be asking the assigned driver to drive many hours each day. In just a few days Mohamed created a detailed proposal for an escorted solo tour which included a driver, comfortable vehicle, specialized guides in 4 of the stops, breakfasts each day & some dinners (included by Mohamed without me even asking). Mohamed also said I could alter the tour as I saw fit in case I was tired or changed my mind on a scheduled stop. The final step: agree on a price. As a guide, I used the cost (for one person) of an advertised group tour (adding the solo traveler supplement) & came up with what I thought would be a fair price. We went back & forth a few times & came to an agreement. I chose Tilila Travel because of the exceptional reviews others have submitted. All those 5-star reviews are accurate: Mohamed IS exceptional. I would recommend him to anyone wanting a perfectly planned, comfortable & safe tour of Morocco at a fair price. Whether you are a solo traveler like myself, or a small group of family or friends, ask Tilila Travel to make all arrangements. Each day, my driver Kamal would suggest a departure time and once I was in our van, Kamal took care of everything; from the time we began our day until the time we arrived at the overnight accommodation at which time I had personal/alone time; perfect. About my diver Kamal; In my opinion you want a driver to drive safely, to know the roads & the vehicle, to know exactly where we are at all times, to be familiar with every city or site on the itinerary, punctual, well-groomed, polite, organized, helpful (including translations where needed), flexible & able to communicate. Kamal fulfilled every requirement. Better yet, as I wanted to improve my intermediate French language skills, I chose to primarily communicate in French. Although Kamal could communicate in English, his French was excellent so I saw it as an opportunity to turn the tour into a 14 day French conversation class. Every day, I felt more comfortable speaking French although I would periodically turn to English when I got stuck. The entire experience, from planning to execution, was excellent. I found Mohamed to be responsible, kind, and most importantly, honest. He is one of the best travel agents I have encountered. In my opinion, you’ll be making the right decision if you ask him to organize your stay in Morocco.”

“Rough Guides planned and flawlessly executed my trip to India (Delhi, Agra, Jaipur). We were able to visit 7 world heritage sites in 3 days. We had a driver and private car for 3 days, and a different local guide for each of the 3 cities. Rough Guides arranged all transportation, guides, admissions, and 5-star ITC hotels in each city.”

“Wonderful trip to Italy My husband and I just returned from a wonderful trip to Italy. We booked our trip through Rough Guides who put us in touch with a local travel agent, Analisa. She customized the perfect itinerary for us, and we could not have been happier with her service. We visited Sorrento, Florence and Rome. Analisa arranged three beautiful hotels, numerous day trips, and all of our transportation including private drivers and train tickets. She gave us an emergency phone contact if we had any questions during our trip. It was all perfect, there is no way I could have done all this by myself. I would not hesitate to book another trip with Analisa in the future!”

“We just returned from an unbelievable trip to Italy through Rough Guides. Marianne arranged for our complete tour of Pisa, Rome, Florence, Venice, Pompeii and Amalfi coast! The hotels, tours, tour guides and transportation were perfect. They were in contact with us as well during our trip if we needed anything. Unbelievable company and one we will pick again for future trips!!”

“Itinerary fitted our needs. Travel book was very useful and well put together. Joel (our host) was always available and easy to reach and provided good advice as well as addressing last minute requests for changes.”

“We had a great time. Joel was a wonderful host and took great care of us. He was knowledgeable and friendly. We enjoyed our time with him.   The trip went very well. All the accommodations were more than we expected, and the sights/events chosen gave us a full view of Portugal. I would whole-heartedly recommend Rough Guides and Joel for anyone considering Portugal.    The only suggestion I would make is that an electric vehicle is not the best choice for long car rides. To manage the battery life, we had to go very slow, but we did enjoy our time with Joel on the drives. Electric is great for short visits like Sintra and Belhem, but for the longer drives the technology is not yet there.”