Tailor-made trips reviews

“It was my first time using rough guides and it will not be my last. From the first time I connected with the team it had been great. They were easy to communicate with and patient with me helping to plan my Italy trip. Having drivers pick us up helped to take us to train stations or tours was peace of mind as we had young kids and my parents. I also got my parents to work with them as they were staying and touring in Italy longer then us. Again knowing rough guides took care of all the details was peace of mind. I definitely will work with them for future trips”

“A Trip of a Lifetime! Martina and the staff at Rough Guides did an amazing job organizing a long and rather complicated trip for me and my family to Sicily, Calabria, and the Amalfi Coast. After almost 4 weeks of travel, I can honestly say that everything pretty much worked without a hitch. The places we stayed were perfect for our needs (my husband and I, plus our adult son whose girlfriend decided to join us at the last minute), the guides for our private tours were knowledgeable and extremely accommodating, and the drivers (we rented a car for only two segments of the trip) were prompt and professional. We really had no complaints, and in fact agree that this was a true trip of a lifetime. It couldn't have happened the way it did without the Rough Guides team.”

“Rough Guides connected us with the most thoughtful local trip planning in Greece. We got a very personalized recommendation with adjustments as requested, and very prompt responses. Our trip included things we never knew we wanted, but wouldn't have missed for anything! The trip went very smoothly, and the accommodations were fantastic. The personal touch was exactly what we were looking for, and the insider knowledge of the local adviser was so very helpful. Highly recommend these services! ”

“Rough Guides connected us with the most thoughtful local trip planning in Greece. We got a very personalized recommendation with adjustments as requested, and very prompt responses. Our trip included things we never knew we wanted, but wouldn't have missed for anything! The trip went very smoothly, and the accommodations were fantastic. The personal touch was exactly what we were looking for, and the insider knowledge of the local adviser was so very helpful. Highly recommend these services!”

“This was our first booking with Insight Guides and we will be using them again! Our coordinator Tamer was super quick to get back to us. He responded to all our queries and offered alternative suggestions. He also made arrangements for video calls. He continually stayed connected while on our trip ensuring everything was going to our satisfaction. Super customer service. The ground team he coordinated for our different adventures in Peru were just as kind and professional.”

“We really enjoyed the door to door service, it made things really convenient. The quality of all the lodgings were superb. All guides and drivers exceeded expectations. Cuong Tom Cruise in Saigon was very helpful and knowledgeable explaining Historical details. Nguyen Du in Hoi A Bay again very knowledgable about the forbidden purple city and was very helpful with us by getting custom clothing made. Peter Nguyen our guide in Hanoi - Halong Bay went above and beyond by even assisting us in booking our flight as well as being knowledgeable about the history and sites toured.”