Ecuador Travel Agents

“The local agency and Rough Guides were awesome. Maria Jose - the best planner. And drivers, guides, hotels and regular contact. On our 38 day tour sde this the best tour for our 8 person custom tour. We recently completed a 5 week tour of Equador, Peru and Chile. As there were 6 of us in our group (and 2 other friends who joined us for the last leg) the logistics were complicated but handled superbly by Maria (Majo) from the Quito office. Nothing was ever too much trouble for Majo and she honestly seemed to work around the clock! Our local guides were amazing ( thank you Danny and Luis) and when my husband needed medical care in Santiago Solly went above and beyond the call of duty. Thank you everyone involved for making this trip memorable and enjoyable.”

“Majo in Ecuador has been an amazing assistance to our customised 37 day tour in South America.”

“Deciding to use Rough Guides for our trip to Colombia was a great decision. Maria Jose and team were great from the start. The preliminary planning meetings were easy to arrange and the team listened to our requirements and planned a great trip. We were a bit nervous as the final itinerary was late getting to us, but everything worked out so well and was even better than described. The drivers and guides were top quality, always on time and very knowledgeable. In country support was very responsive and helpful- it couldn’t have been easier for us as a multi-site trip. If you are planning a trip to Colombia, we would recommend Rough Guides but would suggest you don’t need a guide for the Salt Cathedral or the Thermal Spa (Santa Rosa). Main sites are very busy first week of January so bear this in mind. If you like nature, we wish we had stayed overnight in Tayrona National Park so do look at that as an option. Would definitely use this team again. Thank you for a wonderful trip.”

“I had the pleasure of working with Jefferson at Responsible Travel on my trip to Ecuador which included the Amazon and the Galapagos. Jeferson’s daily check-ins, schedule reminders, and advice about local spots were essential in making our trip smooth and seamless. I appreciated the company’s overall organization and coordination of the trip, many thanks to Jeferson!”

“Our family trip to Colombia was top-notch. Our English-speaking guides were not only knowledgeable but also had excellent personalities. Our drivers were prompt & the vehicles were definitely 5-star. Every night, we received a detailed itinerary from Benjamin & received constant updates and welcome WhatsApp messages. We ALWAYS felt safe and cared for. Majo did an excellent job planning our trip, while Benjamin executed the trip once we arrived in Colombia. We are seasoned travelers. However, my husband and I will definitely use Rough Guides again to plan our next trip.”

“Unbelievably amazing Galápagos Islands, Ecuador experience! Majo Jaramillo through Rough Guides tailored a remarkable & thoughtful 12 day itinerary for our family, such that there were only adventures & memories to enjoy! From the early planning to the flight back home, Majo was graciously available; whether it be for me to send a thank you for a great adventure set up or to check on a driver pick up. The international flights were not included & Majo worked with the frequent flight updates! Domestic flights were included & looking forward to having Rough Guides include the international fights as well. Very thoughtful gifts around! Majo listened, is experienced, kind, thought & idea generating, clear, communicative, well English versed & created a streamlined once in a lifetime experience for our family! Sea lions, penguins, blue footed boobies, iguanas, sea turtles, rays, dolphins, hawks, land tortoises, sharks, & an inspiring ECO LIFE!!! Majo, Thank you again :D”

“The tour advisor was extremely helpful and helped us to build a bespoke tour. However, what actually happened was not exactly what we thought we had booked. We had booked a 5 day 4 night trip to the Peruvian Amazon Jungle and were expecting to have all 4 nights in one place, we had to transfer to a second lodge in the final night in order to do one of the excursions that we had booked, we only found out about this when we arrived in the first lodge. We had also booked a trip to a chocolate plantation to see the whole process from growing the cacao beans to producing a chocolate bar. Our lodge did not seem to know that we had done this and had us booked for a fishing expedition. We did neither in the end, but the (trainee) tour guide arranged for us to have a chocolate preparation/cooking session in stead at the lodge. Not what we had booked. The level of English for the tour guide was also very poor, which did not help our overall experience. Having said that, we did have a good time in the trip.”

“The itinerary covered all the places we wanted to visit and it was great to have the internal flights, transport and logistics organised for us. The arrangements put in place worked very well and saved us a lot of time and hassle, enabling us to enjoy the trip even more. Overall we had a great time. The one point for improvement was the choice of some of the hotels we were allocated. Many of them were really more suited to and dealt mostly with large groups of travellers so the two of us did feel rather "second best" and squeezed at times as we competed for service (and even food) with large coach parties. Smaller, more boutique style places (like those generally recommended in the Rough Guide itself) would have been better for us.”

“My friend and I booked a tailored trip to Peru—our first time doing something like this—and it exceeded all expectations. Maria, who handles trips in Peru, Ecuador, and Colombia, was outstanding from start to finish. She clearly communicated every detail before booking, adjusted the itinerary to our wishes, and handled everything professionally and with care. Payment was smooth, and she remained available whenever issues came up—even when our flights caused delays, she stepped in to help immediately. The guides were knowledgeable, patient, and passionate, adding depth to our experience. The drivers were reliable, and the whole trip felt both well-planned and pleasantly spontaneous. Even when minor problems came up, Maria resolved them quickly and efficiently. Her dedication made all the difference.”

“We had an unforgettable trip to Ecuador and the Galápagos Islands, beautifully organized by Responsible Travel. Every detail of the journey was handled with care, and the entire experience exceeded our expectations. A special thank you goes to Cynthia, who managed the planning with exceptional professionalism and warmth. From the very start, she listened carefully to our preferences and needs, and continued to show genuine care and attention throughout the entire trip. Her meticulous coordination ensured that everything ran smoothly, allowing us to relax and fully enjoy the stunning landscapes, unique wildlife, and rich culture of the region. Cynthia’s dedication and thoughtful approach truly made this trip extraordinary. We cannot recommend Responsible Travel — and especially Cynthia — highly enough.”

“Maria was incredibly patient at working through a number of iterations of my itinerary on a very limited budget to make it as special as possible. Once I arrived everything was seamless and Maria kept in touch throughout my trip to check that everything was on track and whether I needed anything. All the people doing transfers and the guides were very friendly and professional, and the accommodation in Cusco was good. Highly professional service which facilitated me having a really memorable experience.”

“Maria Jose put together a great plan for us. She responded to our initial ideas with wonderful specifics, added some of her own suggestions (which we also liked) and came up with terrific new proposals as our thinking evolved. We are planning far ahead, so won't make the trip until next year, but we have a really, really good plan to work from.”

“Maria is highly recommended. She as been both helpful and creative. Our group of 4 wanted a cudtomised plan, then we changed countries and dates. She professionally handled all these requests.”

“Maria Jose provided great service and attention to detail. She took the time to understand my expectations and her communication was excellent. I highly recommend!!!”

“Our trip to Ecuador spanned a variety of regions from Galapagos to Yasuni, ending at the Volcanic region of Ecuador. This complex 2 week trip with young kids was made possible thanks to Rough Guides and their Ecuador partner. Instead of pushing back on our requests, they accommodated all our needs, staying in touch throughout the planning process. We have booked previous trips with Rough Guides as well, and they even appreciated us as repeat travelers. A shoutout to Tamer and Maria Jose for their attention and support during the planning process as well as during the trip. As with any trip, there were minor hurdles and issues here and there, Maria was regularly seeking feedback and helping either resolve the issues, or provide complementary dinner as a token. All the guides were very friendly and accommodating. But we were especially impressed with Daniel for Quito and surrounding areas and Jose for the Yasuni experience. Daniel was passionate about sharing his love for Ecuador with us. He helped us through long, tiring journeys ensuring that kids felt cared for. Jose from Yasuni Cultural Center went out of the way to ensure that my little kids are able to enjoy the wilderness of the Amazon basin. Overall, Rough Guides will definitely be on my radar for next travel.”

“This was our first booking with Insight Guides and we will be using them again! Our coordinator Tamer and Maria Jose were super quick to get back to us. He responded to all our queries and offered alternative suggestions. He also made arrangements for video calls. He continually stayed connected while on our trip ensuring everything was going to our satisfaction. Super customer service. The ground team he coordinated for our different adventures in Peru were just as kind and professional.”

“My husband and I (80 and 79) just returned from a 47-day trip to Peru. What a great experience: Lima, Ballesta Islands, Ica, Huacachina, Arequipa, Colca Canyon (and condors!), Puno, train to Cusco, Machu Pichu and the Sacred Valley, and finally an Amazon cruise. Rough Guides planned the entire trip. Tamer and Maria Jose, who is their local travel expert for Peru, listened carefully to what we wanted, created a plan for us, modified it as we re-thought things, and then booked all the lodging, internal transfers, and a few tours. The boutique hotels were wonderful. For the most part, the transfers from place to place went smoothly. Everyone was attentive to our needs. However, connecting up with our guides in Aguas Calientes (we found the hotel on our own) and at Machu Pichu was difficult, largely a result of holiday crowds. If we were doing it again, we would have arranged to spend more time in Machu Pichu perhaps even staying at the Park for 1 or 2 nights. The 7-night Amazon cruise on La Perla was spectacular. The lodging, food, naturalist guides, crew, wildlife viewing were amazing. A nice way to end the trip. Highly recommend. Thank you, Tamer!”

“We just returned from a 2 week trip to Ecuador and visited the capital city, Amazon basin and the Galapagos. Tamer is world class and assembled a perfect itinerary. He checked in with us constantly ensuring we knew all the details about our upcoming adventures. Tamer also connected us with the most wonderful guides and experts- Alejandro, Sebastian and Remi (Namo Wildlife Reserve). They were incredible, accommodating and made the experience one we will remember forever. Thank you from the Barbato’s!”

“Having guides for the multiple activities was truly helpful, we would not have been able to navigate the trip with out their coordination. The whole trip was well planned out by Rough Guides. ”

“Our trip to Peru was organised brilliantly by Raquel and Tamer. The itinerary was perfect and the transportation and accommodation arrangements were great too. Raquel was always available for any help we needed at whatever time. She was checking in on us at regular intervals and making sure our journey was seamless. I would highly recommend Tamer and Raquel as your contacts if you are looking to visit Peru any time soon. Thanks so much both!”

“Rough guides curated the perfect experience for my family. I cannot thank Tamer and the team enough from Rough Guides - we just returned from a two week adventure Quito, Amazon & Galapagos. And he was there every step of the way before, during & after. Answering all of questions supporting my requests to ensure we created the most magical experience for my family. He went above and beyond to ensure that my 9 -year-old who was celebrating his bday while we were away, had a birthday cake and a lovely dinner. The guides that he recommended were so knowledgeable and helpful. And I felt like I could truly relax instead of having to worry about all the logistics. Thank you again so much for making our adventure truly priceless. ❤️”

“Tamer and Maria Jose from Rough Guides was more than helpful through the whole process from planning to execution. Tamar kept in touch with us constantly and even when another company, a cruise line, we were working with let us down while in Ecuador, Tamar and his local guide took up the slack and helped us amazingly. In addition to Tamar, the local guide, Sebastian Carrera, was amazing. In short, he was great!! Please see our review of him on Trip Advisor. Overall, an amazing trip that happened thanks to Rough Guides. ”

“The organization of my trip was complicated with many internal flights, transfers and tours at 4 locations through out Peru and every time our drivers and guides were on time. Tours were run with professionalism and when any problems arose the communication from both the main rough guides liaison and the local guides were prompt and they were able to solve the issue quickly.”

“Another amazing custom made trip to Peru from rough guides. The hotels and tours that was booked for us was great. All the tour guides were knowledgeable and helpful and even took beautiful pictures for us. If I have one suggestion to make is that our tour for the rainbow mountain, the communication could have been better. Because everyone has different levels of fitness we didn’t all make the hike at the same pace. It would have been better t tell the group before hand what time to meet up back down the van. And although we were dropped off near our hotel after the tour I expected to be dropped off at our hotel as we were picked up from there. The reason given was that the van was too big to come through the alley of our hotel which I found a bit strange as it was the same van that picked us up in the morning. Otherwise everything else was great. Communication with the booking of the whole trip was great and they were even checking up on us to make sure that everything was going smoothly. Thank you again cx”

“Rough Guides did a terrific job planning and coordinating our tour of the Galapagos Islands. We were assisted every step of the way by our local tour coordinators who ensured that we got from our hotel to every excursion meeting point on time and without a hassle. The local Galapagos Park guides were excellent, incredibly knowledgeable, helpful and friendly. It is hard to believe how close you can be to the fantastic giant tortoises, blue footed boobies, sea lions, iguanas, finches, mockingbirds and other wildlife too numerous to mention. Highly recommend Rough Guides.”

“Authentic Travel did an excellent job organizing my last-minute trip to Peru. My mum was originally meant to join me but had to cancel due to a sudden injury. Although the tour was non-refundable, the team was very understanding and helped with adjustments to the LATAM flights, which I really appreciated. The overall itinerary was well planned, and everything ran smoothly. The team stayed in touch throughout the trip and was always available when needed. The Sacred Valley hotel and local guides were wonderful, and the whole experience was memorable. The only downside was the hotel in Cusco, which I wouldn’t recommend due to poor service and noise, but that was the only weak point in an otherwise great trip. I’d definitely recommend this company and would be happy to book through them again in the future.”

“We recently completed a wonderful trip through Ecuador, including Quito, Cotopaxi, the Amazon, and the Galápagos Islands, and I cannot say enough good things about Jose and his team. From the very beginning, Jose was a pleasure to work with. Planning a trip like this can be challenging when you have never been to the destination before. There are countless emails, phone calls, questions, and decisions that need to be made before you finally commit to an itinerary. Throughout the entire process, Jose was knowledgeable, responsive, and incredibly patient. His communication was outstanding. Once we arrived in Ecuador, the service exceeded our expectations. Jose checked in with us regularly, often sending text messages to make sure everything was going smoothly and to see if we needed anything. He was always available to answer questions and provide assistance. It was reassuring to know that someone was looking out for us every step of the way. Everything was exactly as promised. The accommodations were excellent and in great locations. Every transfer was seamless and professionally handled. The guides we worked with throughout the trip were knowledgeable, friendly, accommodating, and clearly passionate about their country. The overall flow of the itinerary was very well thought out, allowing us to experience a tremendous amount without ever feeling rushed. A special mention goes to Napo Wildlife Center, which was absolutely terrific and one of the highlights of the trip. We also loved our time in Cotopaxi, Quito, and throughout the rest of Ecuador. Every destination offered something unique and memorable. If I were to suggest one thing to future travelers, it would be this: if your schedule allows, try to spend two or three days on Isabela Island in the Galápagos. While all of the excursions we took were excellent, well-organized, and offered incredible wildlife encounters, Isabela provides a more relaxed atmosphere and some truly outstanding wildlife experiences. The rest of the Galápagos is amazing, but if you can fit Isabela into your itinerary, I believe it is well worth the extra time. Overall, Jose is a true professional, and I highly recommend both him and his company. We had an amazing experience from start to finish. Great trip, great company, great guides, and an outstanding experience working with Jose.”

“The initial work by Rough Guides to select and suggest local companies for our trip was excellent. We were more and more convinced that our chosen partner, Authentic Travel, was a perfect choice — knowledge, experience, communication, professionalism, clarity, and on top of these, a strong dedication to ensuring every element of both our pre-trip planning and the trip itself was the best it could be. When potential issues arose (as they always will), the team was ahead of the problem, solving it often before we even knew about it. We travel a lot, and this is the best it can be! We do not say this lightly, having given some very critical reviews to those who cannot meet at least the minimum expected. We would unconditionally recommend both companies to everyone.”