Why travel insurance is a must
Kenya is unforgettable – but it’s not the place to wing it without coverage. In Nairobi or Mombasa, you’ll find high-quality private hospitals with international standards. But head out to the Maasai Mara, the Chalbi Desert, or the slopes of Mount Kenya, and medical help can be hours away. Public hospitals exist but are often overcrowded, under-resourced, and not ideal for serious issues.
Travel insurance isn’t just a smart move – it’s essential. Look for a policy with at least $100,000 in medical coverage, including emergency evacuation. Helicopter lifts from a game reserve or remote island aren’t part of the budget backpacker experience.
If you're doing anything remotely adventurous – safari game drives, scuba diving, hiking, kite surfing, cycling, or even just driving yourself on Kenyan roads – make sure your activities are covered.
Delays happen, especially with domestic flights and during rainy seasons when roads wash out. Theft is not rampant, but break-ins and petty theft do occur, especially in Nairobi or in remote parking areas at viewpoints and beach car parks. Protect your gear, especially cameras, drones, and laptops.
The cost of private care in Kenya can add up fast:
- Doctor’s visit: $30-80.
- Hospital night: $250-600.
- Emergency evacuation: $8,000-15,000+ depending on your location.
That twisted ankle from a hike in Hell’s Gate could cost more than your whole trip. Insure it and relax.
Emergency help: what to do if you get sick
Even if you’ve done everything right – packed meds, kept hydrated, dodged suspect food – stuff happens. From heatstroke in Samburu to a monkey bite on the coast, knowing how to get help makes all the difference.
Emergency numbers
- Medical emergency / Ambulance: Dial 999 or 112 (nationwide, from mobile)
- Police: 999, 112, or 911
- Tourist Police (Nairobi): 0202-722-340
- AMREF Flying Doctors (air evacuation): +254 20 699 2299
- AAR Emergency Services: +254 730 633 000
Save key numbers before you go. Network coverage in rural areas isn’t always reliable.
Best hospitals and clinics
Stick to private hospitals for fast and reliable treatment. English is widely spoken, and many facilities cater to international visitors. You’ll need to pay upfront, but the service is far superior to public options.
If you’re anywhere remote and it’s serious, get to the nearest private facility fast – don’t wait it out at a small government clinic.
Pharmacies and minor issues
Pharmacies in towns and cities are easy to find and well-stocked. You don’t need a prescription for basic meds – paracetamol, antihistamines, anti-diarrheals, or cold and flu treatments. Walk in, explain your symptoms, and they’ll usually help – many act as first-stop clinics for minor ailments.
For anything more than a mild bug, especially if symptoms linger or you develop a fever, dehydration, or pain, get a proper check-up at a private clinic. They’re usually your best bet for fast, accurate care.