15/11/2025
Response and support were quick and consistent through planning, paying, travel prep, during the trip and even after we were home. Connection to a local expert was fast and then they handled all of my questions in prompt message replies and even a real-time call. Love how they took care of bookings, tickets, transfers/transportation and even acknowledged our son's birthday. All tour guides, drivers and local contacts were friendly, knowledgeable and helpful. It all went so smoothly - a great vacation!
27/10/2025
Tamer did an excellent job organizing my last-minute trip to Peru. My mum was originally meant to join me but had to cancel due to a sudden injury. Although the tour was non-refundable, Taner was very understanding and helped with adjustments to the LATAM flights, which I really appreciated. The overall itinerary was well planned, and everything ran smoothly. Tamer stayed in touch throughout the trip and was always available when needed. The Sacred Valley hotel and local guides were wonderful, and the whole experience was memorable. The only downside was the hotel in Cusco, which I wouldn’t recommend due to poor service and noise, but that was the only weak point in an otherwise great trip. Tamer is patient, professional, and genuinely cares about his clients’ experience. I’d definitely recommend him and would be happy to book through him again in the future.
22/07/2025
I can't praise or recommend the Rough Guides strongly enough for the arrangements for our month in Peru with our two young children. When planning the trip, RGs were attentive, responsive, cheerful, sympathetic and constructive. The trip we ended up with was amazing: we achieved exactly what we dreamed of - and more. The travel partner RG partnered with in Peru were absolutely first class: everything happened like clockwork with local guides who were professional, informative, kind and always went the extra mile. We had genuine 24/7 contact with their Peruvian head office too, which eliminated a great deal of potential stress and prevented a number of logistical mishaps in circumstances outside their control. We would definitely recommend RG and are certainly going to use them again for our next big adventure!
14/07/2025
My friend and I booked a tailored trip to Peru—our first time doing something like this—and it exceeded all expectations. Maria, who handles trips in Peru, Ecuador, and Colombia, was outstanding from start to finish. She clearly communicated every detail before booking, adjusted the itinerary to our wishes, and handled everything professionally and with care. Payment was smooth, and she remained available whenever issues came up—even when our flights caused delays, she stepped in to help immediately. The guides were knowledgeable, patient, and passionate, adding depth to our experience. The drivers were reliable, and the whole trip felt both well-planned and pleasantly spontaneous. Even when minor problems came up, Maria resolved them quickly and efficiently. Her dedication made all the difference.
29/06/2025
We had an unforgettable trip to Ecuador and the Galápagos Islands, beautifully organized by Responsible Travel. Every detail of the journey was handled with care, and the entire experience exceeded our expectations. A special thank you goes to Cynthia, who managed the planning with exceptional professionalism and warmth. From the very start, she listened carefully to our preferences and needs, and continued to show genuine care and attention throughout the entire trip. Her meticulous coordination ensured that everything ran smoothly, allowing us to relax and fully enjoy the stunning landscapes, unique wildlife, and rich culture of the region. Cynthia’s dedication and thoughtful approach truly made this trip extraordinary. We cannot recommend Responsible Travel — and especially Cynthia — highly enough.
21/06/2025
Maria was incredibly patient at working through a number of iterations of my itinerary on a very limited budget to make it as special as possible. Once I arrived everything was seamless and Maria kept in touch throughout my trip to check that everything was on track and whether I needed anything. All the people doing transfers and the guides were very friendly and professional, and the accommodation in Cusco was good. Highly professional service which facilitated me having a really memorable experience.
