Our tailor-made trips are all planned by local experts – who work for tour operators on the ground – so that all the pesky planning details are taken care of for you. Their know-how, and 24/7 support, makes travel truly stress-free. But don’t just take our word for it: these reviews are all written by real travellers who have booked a tailor-made trip with Rough Guides. Every traveller is asked to leave a review after their trip, but you can leave one before you go, too.
Jerry E.
08/01/2027“Hema has done a great job in helping us to put together our trip to India. She has taken our 'outline plan' and crafted into what we expect to be a really good itinerary. She has patiently taken on board our desire and requirements for a high level of independence during the trip. We are now looking forward to a great couple of months in India in 2027”
Ronald 
“I was interested in planning a trip to Austria and found this site. I got two "offers" for introductory tours in my projected price range, and chose to work with one . We had a call after initial correspondence and later revised that plan . I found the communication via the Rough Guides software challenging and asked that we communicate directly via email during the final stages of planning. I was initially concerned that I wouldn't receive "final documents" until 2 wk before the trip , having by then paid in full. I did purchase the insurance ( which i have tended to do for the recent trips we've taken.) All in all i was very pleased with the trip , which exceeded expectations, including the hotel and several restaurant choices and the tour guides they engaged . Clemens was very good to work with in planning and his staff provided great support with regular followups along the way and quickly helping resolve a sticky issue that came up . They used an app called Destination Book to hold all of the trip data including vouchers for tickets that was terrific and easy to use. I would use this service again .”
Christina W. 
“We were well looked after on our 12 day trip in Mexico in particular the attention provided by Jose . So much that we would refer him to our friends and come again to Mexico.”
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Sheila
“We used RoughGuides to plan the land-portion of our trip in Romania. We discussed our goals and interests and then agreed on the trip plan, the types of hotels we like, etc. After that, Corina took care of everything. Once we arrived in Bucharest, we were contacted via WhatsApp by Alin, who was our guide and driver for the entire trip. He did a great job driving and explaining things, suggesting restaurants, etc. It was our first time using RoughGuides, and we'd be happy to use them again. Also, we had just finished a cruise where we were often on excursions with 38 of our new best friends - so it was a real joy to be just the three of us (me, my husband, and our guide) in a small car!”
Donna
“They listened to want we wanted to do and see on the trip and put a great itinerary together. They also try to understand budget up front.”
Nick M.
28/05/2026“This was our first experience with a guided trip. We were very pleased with Rough Guides . All the people involved were friendly, attentive and well organised. Alvaro at the beginning worked really hard to tailor the trip to our needs . He patiently listened to what we wanted and adapted the trip as the planning evolved. The tour guides (at Palenque, Calakmul, Uxmal)were all exceptional. We thoroughly enjoyed our days out with them. When there was a hiccup on the last day with one of the taxi companies not turning up and then protesters closing the route to the airport, Benjamin efficiently sorted it all out and organised a refund for us for the missed transfer. Thank you very much!”