Rough Guides Tailor-made trips reviews

“Hema has done a great job in helping us to put together our trip to India. She has taken our 'outline plan' and crafted into what we expect to be a really good itinerary. She has patiently taken on board our desire and requirements for a high level of independence during the trip. We are now looking forward to a great couple of months in India in 2027”

“We had a great time on our trip to Malta and Sicily. The boat ride to the Blue Lagoon and Gozo and the tour of the ruins of the Valley of the Temple were highlights.”

“I had a very positive experience working with George while planning a group trip to Vietnam and Thailand. He was professional, responsive, and took great care to understand our preferences, creating thoughtful and well-designed itineraries with a strong knowledge of the region. George was also very flexible and patient, adapting the plans multiple times to fit our needs, and always providing clear and honest guidance. I would happily recommend George to anyone looking for a personalised and well-organised travel experience.”

“This was an unforgettable experience in Peru run by consummate professionals. Our trip with Rough Guides was the most professional well run tour operation we have ever been on. Our initial expectations were typical of our trips to SA. Everyone is late, everything is behind schedule and sometimes you just don't get all of the itinerary completed because the guides and tour operators operated by a different clock. Everything from the time we were picked up at the airport to our departure was ON TIME! Our guides were at our hotel exactly when they said they were going to be. They were all friendly, spoke English well, were informative, just absolute pleasures to work with. Our booking process was just as smooth. We worked with Jeferson to set up our trip. Told him what we wanted to see and do, what our expectations were(culture, sightseeing, nature and history, skip the shopping) and he provided exactly what we asked for. Once we were in Peru, Jose and Ronnie assisted us through text messages, phone calls and WhatsApp guiding us through the whole trip, even through a few vagaries which always turned out in the end to be perfectly fine. Now, there was a downside to this extreme punctuality and organization. There was no room for us to not be ready to go when it was time to go. This is no fault but I hope this helps a future traveler. We frequently were picked up before our hotel began serving breakfast and did not get a good breakfast to start the day. The hotels would provide a "box meal" and no fault of Rough Guides but these box meals were hardly substantive enough to provide you with the energy to do the walking and exploring that we did. Because we did and saw a lot in a short period of time we typically stayed in a different hotel each night. This made our evenings hectic. We had to find dinner in a new town, get cleaned and packed up to be ready to go at 4:30-6:30 the following morning. I wouldn't call this a fault, just something to prepare for. This trip was booked to celebrate our 24th wedding anniversary and neither of us would hesitate to book again with Rough Guides and we will probably go back with Rough Guides on a slower paced trip in the future now that we have seen the highlights of Peru. Peru has so much more to offer than just the highlights too! We had a different guide each day of our trip with Ronnie and Jose informing us the day before who our guide was and when they would pick us up from our hotel. Every guide we had was punctual, friendly, informative and we even had a guide we had some deep philosophical discussions with whose native language is Quechuan and also spoke Spanish and English! What an immersion! Very much looking forward to our next trip with Rough Guides!”

“Taken care of every step of the way- be it the original planning, the booking or indeed the guides and tours provided nothing was left to chance and made our trip easy, reassuring, fun and interesting. Thank you Jefferson for making this all happen and to our guides too.”

“Majo in Ecuador has been an amazing assistance to our customised 37 day tour in South America.”