Tailor-made trips reviews

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Tailor-made trips by Rough Guides local experts

Our tailor-made trips are all planned by local experts – who work for tour operators on the ground – so that all the pesky planning details are taken care of for you. Their know-how, and 24/7 support, makes travel truly stress-free. But don’t just take our word for it: these reviews are all written by real travellers who have booked a tailor-made trip with Rough Guides. Every traveller is asked to leave a review after their trip, but you can leave one before you go, too.

Trustpilot Rated 4.8/5.0

Total reviews: 674

Satisfaction: 4.90

Karen

18/01/2026

“Jeferson was brilliant throughout, he couldn't have been more responsive or patient! Thank you”

Brenda

14/01/2026

“He responds promptly and is flexible in changes to the itinerary. We have confidence that our trip will be what we want.”

Fenella

10/01/2026

“An Tran has been absolutely fantastic. His help in organising our trip has been invaluable and his speedy responses to any questions I’ve had, has been much appreciated. I will highly recommend him.”

Stephen, US

Trip to Brazil
09/01/2026

“I had a great tour of Rio Roosevelt including a stay with the Cinta Larga tribe. I would like to thank my translator Rebecca, driver and guide Izaias Gomes, Jeff the local team coordinator and Eric from Rough Guides. They all did an excellent job for my custom tour and I highly recommend them.”

Peter and Sarah, US

Trip to Costa Rica
01/01/2026

“We used Rough Guides to plan our honeymoon in Costa Rica and had a wonderful experience from start to finish. Everything that our local guide suggested was worthwhile. They were flexible to make changes based upon our requests. And, everything went as scheduled by the itinerary (transportation, tours/guides, etc.). Would absolutely recommend to a friend!”

Marina & Gregory, CA

Trip to Argentina & Chile
29/12/2025

“The team at MacDermott put together an amazing agenda for Argentina & Chile. They were very hands-on and made sure that everything went smoothly. The hotels, guides and experiences they booked for us were awesome!”