Rough Guides Tailor-made trips reviews

“Hema has done a great job in helping us to put together our trip to India. She has taken our 'outline plan' and crafted into what we expect to be a really good itinerary. She has patiently taken on board our desire and requirements for a high level of independence during the trip. We are now looking forward to a great couple of months in India in 2027”

“Majo in Ecuador has been an amazing assistance to our customised 37 day tour in South America.”

“I’ve now used Rough Guides twice first for Oman and now for LATAM and both trips have been exceptional from start to finish. Our recent LATAM itinerary was incredibly well organised despite involving multiple countries, flights, transfers, tours, and moving parts. Everything felt seamless. We were consistently checked in ahead of flights, boarding passes were shared proactively, and communication throughout the trip was excellent. Jeferson was always available when needed and incredibly responsive and helpful throughout. Some standout moments included the food tour in Lima, which was honestly one of the highlights of the trip and such a brilliant way to experience a city. Iguazu Falls and Machu Picchu were absolutely awe-inspiring, visiting both a natural wonder of the world and one of the world’s great historical wonders in the same trip felt truly magical. We did have one minor hiccup with the train to Machu Picchu, but it was handled quickly and professionally. A hotel was arranged immediately, logistics were reorganised smoothly, and everything was resolved with minimal stress on our side. That level of calm problem-solving really stood out. Overall, the trip was energising, exciting, and beautifully executed. I wouldn’t hesitate to recommend Rough Guides, and I’m already planning my next trip with them, Sri Lanka next! Thank you again to Jeferson and the wider team for such a memorable experience. ✨🙌🏾🙏🏾”

“I had a very positive experience working with George while planning a group trip to Vietnam and Thailand. He was professional, responsive, and took great care to understand our preferences, creating thoughtful and well-designed itineraries with a strong knowledge of the region. George was also very flexible and patient, adapting the plans multiple times to fit our needs, and always providing clear and honest guidance. I would happily recommend George to anyone looking for a personalised and well-organised travel experience.”

“We went on a 12 day trip that included 3 countries and many 'tours' . All hotels were lovely and well situated. All pick ups to and from the various airports (there were 7 flights involved!) went without a hitch. We had only one problem with train tickets which was dealt with within the hour. In short, we had a really great time and I was very happy that we had used Jeferson's services. Couldn't have been better. Thank you very much, Jeferson and Rough Guides”

“We had a wonderful time in Costa Rica, but you do need to be constantly working to get what you want with the fixer provided by Rough Guides. Our schedule of promises included turtle watching in Lirio Lodge between Tortuguero and Limone, and a sunset catamaran cruise in Manuel Antonio. Neither of them actually materialised. No-one said they would be possible when we were there, despite the promises on our pieces of paper. We would have had to pay extra, but we would probably have done so. But no-one gave us the ability to book these potentially wonderful experiences when we were on the ground. Also we were left with two SIM cards with no guidance on how to make them work. They were not the "plug and play" promised. Finally, we were given the wrong baggage allowance for the flight back north from Drake Bay. We had to pay for being overweight. That money is we are promised being refunded, but part of choosing a fixer based in an actual country is that they do not get things like this wrong 😞”