Our tailor-made trips are all planned by local experts – who work for tour operators on the ground – so that all the pesky planning details are taken care of for you. Their know-how, and 24/7 support, makes travel truly stress-free. But don’t just take our word for it: these reviews are all written by real travellers who have booked a tailor-made trip with Rough Guides. Every traveller is asked to leave a review after their trip, but you can leave one before you go, too.
Barb, US
28/09/2025“My husband and I enjoyed our trip! He kept remarking that I did a good job planning it and I said I couldnt take all the credit! Everyone I was in contact with (especially Marianne) were very easy to work with. All our connections went smoothly. Our tour guides were very knowledgeable and friendly. I hope to go back to Italy and travel in the northern part of the country and I will use Rough Guides again!”
Ken, Canada
22/06/2025“Excellent planning and communication”
Nick, US
12/03/2025“Annalisa M. put together a wonderful trip for us to Sicily and Northern Italy. The trip was absolutely flawless and allowed us to thoroughly enjoy the places in Italy we visited. In fact, everything was better than we expected. The drivers and tour guides were timely and very professional. Transfers happened as planned and without any issues. The accommodations were wonderful! And we really appreciated how Annalisa worked to secure an additional night for us in Catania with very short notice after an airline canceled and rebooked a flight requiring us to arrive a day early. She ensured the hotel staff were aware of our situation and they allowed us to check-in very early so we could get some rest. I can honestly give Insight Guides and Annalisa my highest recommendation!”
Greg
16/10/2024“Our local travel agent Annalisa was excellent. She helped us on the fly when unexpected situations happened and we had a great trip. Our accommodations, transportation, and destinations that she arranged couldn’t have been better. We will be contacting her again when we are ready to return for a future trip. ”
Katherine
15/10/2024“Rough Guides put together 2 itineraries, one for Sicily for our extended family of 8 and one for the Amalfi Coast area for 2. All the accommodations were excellent. Drivers were arranged and they were all on time with clean and spacious cars. We had tour guides in several locations, and they were all very good and could adapt the content to the group. The Rough Guides staff were accessible during our travels when we needed some additional unexpected assistance. In addition, the hotel staff were all friendly to our family members. Definitely a trip of a life time.”
Mary
27/09/2024“Wonderful trip to Italy My husband and I just returned from a wonderful trip to Italy. We booked our trip through Rough Guides who put us in touch with a local travel agent, Analisa. She customized the perfect itinerary for us, and we could not have been happier with her service. We visited Sorrento, Florence and Rome. Analisa arranged three beautiful hotels, numerous day trips, and all of our transportation including private drivers and train tickets. She gave us an emergency phone contact if we had any questions during our trip. It was all perfect, there is no way I could have done all this by myself. I would not hesitate to book another trip with Analisa in the future!”