Our reviews
4.9Our tailor-made trips are all planned by local experts – who work for tour operators on the ground – so that all the pesky planning details are taken care of for you. Their know-how, and 24/7 support, makes travel truly stress-free. But don’t just take our word for it: these reviews are all written by real travellers who have booked a tailor-made trip with Rough Guides. Every traveller is asked to leave a review after their trip, but you can leave one before you go, too.
Maureen
“From the very first email enquiry to the last day of our holiday the service from Rough Guides was 100%. The itinerary planned was varied, there was no worry about logistics and every single guide and driver were extremely friendly and polite. We has a wonderful time exploring Argentina and Brazil. The time spent there was just not long enough, 2 and a half week. You need a month or more.”
Vivienne G.
03/05/2026“We went on a 12 day trip that included 3 countries and many 'tours' . All hotels were lovely and well situated. All pick ups to and from the various airports (there were 7 flights involved!) went without a hitch. We had only one problem with train tickets which was dealt with within the hour. In short, we had a really great time and I was very happy that we had used Jeferson's services. Couldn't have been better. Thank you very much, Jeferson and Rough Guides”
Lucy L.
21/03/2026“I used Rough Guides to plan a once in a lifetime trip for my husbands 50th to Brazil. Angela planned the whole trip and we chatted to understand everything we wanted to see. Communication was amazing throughout, even during the trip we were contacted the in advance with all booking confirmations. The accommodation selected was perfect, in all 4 places we stayed. Copacabana, Paraty, Illa Grande and Ipanema. It was a trip of a lifetime and I have nothing but praise for the whole booking process. Highly recommend!!”
Martin
“Rough Guides matched us with a local tour company who arranged a spectacular two week adventure in Brazil. We stayed at excellent hotels, were provided wonderful tour guides and drivers and the itinerary was perfect. I cannot say enough positive things about our experience and trip.”
Keji M.
03/05/2026“I’ve now used Rough Guides twice first for Oman and now for LATAM and both trips have been exceptional from start to finish. Our recent LATAM itinerary was incredibly well organised despite involving multiple countries, flights, transfers, tours, and moving parts. Everything felt seamless. We were consistently checked in ahead of flights, boarding passes were shared proactively, and communication throughout the trip was excellent. Jeferson was always available when needed and incredibly responsive and helpful throughout. Some standout moments included the food tour in Lima, which was honestly one of the highlights of the trip and such a brilliant way to experience a city. Iguazu Falls and Machu Picchu were absolutely awe-inspiring, visiting both a natural wonder of the world and one of the world’s great historical wonders in the same trip felt truly magical. We did have one minor hiccup with the train to Machu Picchu, but it was handled quickly and professionally. A hotel was arranged immediately, logistics were reorganised smoothly, and everything was resolved with minimal stress on our side. That level of calm problem-solving really stood out. Overall, the trip was energising, exciting, and beautifully executed. I wouldn’t hesitate to recommend Rough Guides, and I’m already planning my next trip with them, Sri Lanka next! Thank you again to Jeferson and the wider team for such a memorable experience. ✨🙌🏾🙏🏾”
Renu S.
07/02/2026“Eric organised our Brazil holiday perfectly. He was a real pleasure to work with and always responded promptly to all our questions. We had the opportunity of meeting Eric in Rio which was really great. He also kept in touch throughout our trip to ensure things were running smoothly. All the guides at the various destinations we visited were excellent. Very pleasant personalities and full of local knowledge. Overall a fantastic holiday organised by an excellent company”




