Our tailor-made trips are all planned by local experts – who work for tour operators on the ground – so that all the pesky planning details are taken care of for you. Their know-how, and 24/7 support, makes travel truly stress-free. But don’t just take our word for it: these reviews are all written by real travellers who have booked a tailor-made trip with Rough Guides. Every traveller is asked to leave a review after their trip, but you can leave one before you go, too.
Lucy
21/03/2026“I used Rough Guides to plan a once in a lifetime trip for my husbands 50th to Brazil. Angela planned the whole trip and we chatted to understand everything we wanted to see. Communication was amazing throughout, even during the trip we were contacted the in advance with all booking confirmations. The accommodation selected was perfect, in all 4 places we stayed. Copacabana, Paraty, Illa Grande and Ipanema. It was a trip of a lifetime and I have nothing but praise for the whole booking process. Highly recommend!!”
David 
“Eric Van Hecke crafted an unforgettable experience for us in Argentina and Brazil. During the planning process, he was patient and worked to tailor the trip to our specific requests. Our hotel stays, transfers, and guides were wonderful. We got off to a rocky start in Rio and Eric stopped by the restaurant to meet us. He listened to our concerns and made a much appreciated change. What a surprise that he came to personally meet us. Throughout our travels he was always available by telephone. Eric’s planning allowed us to relax and enjoy our time in South America with worrying about flights, transfers, and booking private excursions. Thank you!”
Alessandro 
“Eric was amazing at coordinating our trip to Brazil. Our itinerary was quite complex and customized, with several internal flights and transfers and everything worked perfectly. Hotels were great and guides were always professional. I would have never been able to realistically put this together alone and I highly recommend his services.”
Renu
07/02/2026“Eric organised our Brazil holiday perfectly. He was a real pleasure to work with and always responded promptly to all our questions. We had the opportunity of meeting Eric in Rio which was really great. He also kept in touch throughout our trip to ensure things were running smoothly. All the guides at the various destinations we visited were excellent. Very pleasant personalities and full of local knowledge. Overall a fantastic holiday organised by an excellent company”
Stephen
“I had a great tour of Rio Roosevelt including a stay with the Cinta Larga tribe. I would like to thank my translator Rebecca, driver and guide Izaias Gomes, Jeff the local team coordinator and Eric from Rough Guides. They all did an excellent job for my custom tour and I highly recommend them.”
Nick
30/11/2024“In general everything went very well and it's great having you available on WhatsApp to help with any questions. It was an education to me how much WhatsApp is used in Brazil! 🤣 very happy with your service! I was quite happy with the cost - no issue there. I think it was well worth it, and I am very happy with the service and selections you made. Thank you”