Our tailor-made trips are all planned by local experts – who work for tour operators on the ground – so that all the pesky planning details are taken care of for you. Their know-how, and 24/7 support, makes travel truly stress-free. But don’t just take our word for it: these reviews are all written by real travellers who have booked a tailor-made trip with Rough Guides. Every traveller is asked to leave a review after their trip, but you can leave one before you go, too.
David, US
30/01/2026“Eric Van Hecke crafted an unforgettable experience for us in Argentina and Brazil. During the planning process, he was patient and worked to tailor the trip to our specific requests. Our hotel stays, transfers, and guides were wonderful. We got off to a rocky start in Rio and Eric stopped by the restaurant to meet us. He listened to our concerns and made a much appreciated change. What a surprise that he came to personally meet us. Throughout our travels he was always available by telephone. Eric’s planning allowed us to relax and enjoy our time in South America with worrying about flights, transfers, and booking private excursions. Thank you!”
Stephen, US
09/01/2026“I had a great tour of Rio Roosevelt including a stay with the Cinta Larga tribe. I would like to thank my translator Rebecca, driver and guide Izaias Gomes, Jeff the local team coordinator and Eric from Rough Guides. They all did an excellent job for my custom tour and I highly recommend them.”
Alessandro, Switzerland
10/10/2025“Eric was amazing at coordinating our trip to Brazil. Our itinerary was quite complex and customized, with several internal flights and transfers and everything worked perfectly. Hotels were great and guides were always professional. I would have never been able to realistically put this together alone and I highly recommend his services.”
Tracy
29/08/2024“Highly recommend! I would definitely use Rough Guides again. We were traveling to Brazil, a country we've never been to and one we can't speak the language. Our travel agent was very responsive to my questions and concerns. We developed an amazing itinerary where we had one on one guides that spoke English the entire time. We stayed in great hotels and had amazing excursions. We will definitely be using their services in the future!”