“15 Day Peru & Galapagos Discovery – Culture and Wildlife This was the first trip I booked through Insight Guides and it couldn’t have turned out any better! The process began with an inquiry to IG about the type of trip and dates I was looking for to book a “dream trip” to Machu Picchu and the Galapagos Islands. I reached out about 7 months prior to the actual date of the trip and was connected with Jeferson, who put together an amazing itinerary, based on our needs and wants. Everything was taken into consideration in planning this trip for us – our price point, destinations, dates, type of hotel, special dietary needs, the preferred ship we wanted in the Galapagos, just to name a few. What I found out later is that IG sources local travel experts (Jeferson is with Responsible Travel) and this is really a nice feature. We were also introduced to Benjamin, who became our main contact for the duration of the trip. Once the original itinerary was sent, we reviewed it and made a few “tweaks” to it – sending our requests/changes to Jeferson and Benjamin. They included everything we asked for, as well as adding some very good suggestions for other things for us to do. Our trip was for a group of four and we traveled from May 21 – June 5, 2026. We began in Peru and ended in Ecuador. Everything went without a hitch – and there were many moving parts (planes, trains, automobiles/ferry and yacht). Every assigned guide and driver was excellent – courteous, punctual and all passionate about their job, making for the absolute best experiences in all the places we toured/visited. As the start of the trip became closer, we were in contact with Benjamin via WhatsApp and Zoom calls – it was so very nice to put a face to our incredible planner. Imagine our surprise when Benjamin came to the Quito airport to meet our group of four before we began the flight to the Galapagos Islands! He genuinely loves his job and his customers. Upon our return to Quito after the GP portion, we had the pleasure of meeting again with Benjamin and also Jeferson. We were so happy to meet them and talk about the wonderful trip they planned for us. They were both so incredibly caring and passionate about making sure the trip they planned for us met our expectations. I can’t say enough about the daily check-ins and following up to make sure every part of our trip went smoothly. When working with IG in your trip planning, if there are certain things you absolutely want to see or do, let them know and they will make sure to include these items. They are great in suggesting things for you to do if you want to give them free rein (they are the experts after all!) I highly recommend IG and would definitely use them again when planning my next trip.”
