“This is the second time we have used Rough Guides. Last year a trip to Madagascar was brilliant in all aspects so we decided to used them again for a long trip to Malaysia and Thailand totalling over 4 weeks door to door. I created a custom itinerary which after some weeks of planning with the RG team we had a game plan. It was a private tour so expensive as holidays go but the way the RG system works one gets the chance to work with 3 different agents from 3 different local companies and one can choose levels of hotel luxury. The only downside of this was 3 times the work to do the detailed planning, after receiving the 3 proposals I discarded 2 and concentrated on fine tuning the 3rd one, with the agent who I felt was listening to my needs The actual trip was amazing and everything worked pretty seamlessly even though we were looked after by 2 local companies, one in each country.”