Long-distance buses arrive at the terminal immediately west of the station, which is served by trains on the JR Ōu line between Aomori and Akita. Hirosaki has two tourist offices: a big one in the station (daily 8.45am–6pm; t 0172/26-3600), plus the main Sightseeing Information Centre (daily 9am–6pm; t 0172/37-5501), beside the southern entrance to Hirosaki-kōen. Both have English-speaking staff and can supply town guides in English. Free internet access (30min) is available in the station information office.
Local buses stop outside the station for destinations around town, including a “¥100 bus” (flat ¥100 fare) which does a loop between the station and the Sightseeing Information Centre outside the castle grounds. The best way to see the sights, however, is to take advantage of the town’s free bicycle rental system. Between 9am and 4pm (mid May–late Nov) you can pop into any one of the town’s four bike stations, which are marked by a spoked wheel inside an apple, and include one in the underground passage in front of Hirosaki Station. Full details are available at the station tourist office.